Delivery
For standard UK delivery please allow 3 – 5 working days for your order to arrive.
Non mainland UK please allow 3 - 8 working days
Southern Ireland please allow up to 10 working days.
Delivery Charges
Mainland UK - £3.95
Orders are delivered with Royal Mail
We regret we are unable to post to PO Box addresses.
We reserve the right to charge delivery costs where appropriate.
We accept no liability if a delivery is delayed because payment has not been made by the customer or because of issues with third party delivery/postage companies.
Damage & Returns
Damages
If you receive any damaged items please ensure you notify us within 24 hours
Returns
We hope you are happy with your purchase.
If for any reason you are not please contact us at info@emmaaskew.com
The customer is liable for the cost of returning any items within 7 days of receipt. They must be returned by Royal Mail signed for service with a tracking number. All goods should be well packaged for posting and in its original new condition with no damage and in perfect condition.
If returning a candle or soap please ensure that it is has not been used as we would not be able to accept this.